Terms of Service

These terms and conditions govern your use of LightKraft drone light show services. Please read them carefully before booking our services.

Last updated: August 10, 2025

Acceptance of Terms

  • By accessing and using LightKraft services, you agree to these terms
  • These terms apply to all drone light show bookings and services
  • We reserve the right to modify these terms at any time
  • Continued use constitutes acceptance of updated terms

Booking and Cancellation

  • Bookings require a 50% deposit to confirm the date
  • Cancellations must be made 14 days before the event for full refund
  • Weather-related cancellations may be rescheduled at no additional cost
  • Late cancellations may incur partial charges for preparation costs

Service Delivery

  • We arrive 2-3 hours before showtime for setup and safety checks
  • Shows are weather-dependent and may be postponed for safety
  • We require clear access to the venue and designated setup area
  • Venue must provide adequate power supply and security clearance

Safety and Liability

  • All shows comply with local aviation and safety regulations
  • We maintain comprehensive insurance coverage for all events
  • Guests must maintain safe distance from drone operation areas
  • LightKraft is not liable for venue-specific safety issues

Intellectual Property

  • Show designs and choreography are LightKraft intellectual property
  • Photography and video recording are permitted for personal use
  • Commercial use of show content requires written permission
  • We may use event photos for marketing with client consent

Customer Service

  • We provide 24/7 support for urgent event-related issues
  • All inquiries receive response within 24 hours
  • We offer consultation calls to discuss event requirements
  • Post-event feedback and follow-up are standard practice

Payment Terms

Payment Schedule

  • • 50% deposit upon booking confirmation
  • • Remaining balance due 7 days before event
  • • Additional services billed after event completion

Accepted Payment Methods

  • • Bank transfers
  • • Credit/debit cards
  • • Digital payment platforms
  • • Corporate invoicing available

Contact Information

For questions about these terms or to discuss your event requirements:

📧 Email: legal@lightkraft.com

📱 Phone: +91 [Your Phone Number]

📍 Address: [Your Business Address], India

🌐 Website: www.lightkraft.com

These Terms of Service constitute a legally binding agreement between you and LightKraft. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.